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This Privacy Policy explains how we collect, use, and protect the personal information of our customers when using https://bedivine.co.uk
We collect the following personal information from users/customers: full name, email address, phone number, billing and delivery addresses. This information is necessary for delivering products, handling returns or queries, and processing payments (please note that we do not store credit or debit card information).
Personal information is collected through account registration during the purchase process or when users submit a contact form.
We collect personal information to facilitate product delivery, handle returns or refunds, and address customer queries or inquiries.
We employ industry-standard security measures to protect your personal information, including encryption, access controls, and firewalls. These measures ensure that your data is securely stored and processed to prevent unauthorised access or disclosure.
We do not share or disclose the collected personal information with any third parties unless required by law or with your explicit consent.
In compliance with UK and GDPR laws, we retain transaction records and associated personal information for five years from the completion date of the transaction.
We use cookies on our website to enhance user experience and analyse website traffic. Please refer to our Cookie Policy for detailed information on the types of cookies used, their purposes, and how to manage your cookie preferences.
Users/customers have the right to access, correct, or delete their personal information, subject to legal limitations. They can also request a password reset or account closure. However, please note that we must retain transaction records for five years as required by law.
For privacy-related inquiries or requests, users/customers can contact us via email at support@bedivine.co.uk.
We are committed to complying with all applicable UK and GDPR data protection laws and regulations. If there are any additional details or legal requirements specific to the UK that should be included in this Privacy Policy, we will ensure their inclusion.
We reserve the right to update or modify this Privacy Policy as needed. Any changes will be posted on our website with a revised effective date.
Please contact us if you have any questions or concerns regarding the privacy of your personal information.
Last updated: 01/01/2023
